Demographics and definitions Smart Industry worker Definition Sample Those who work in design, development and/or engineering in the following roles: consultant/advisory, customer Smart Industry workers service, engineering, equipment operation/maintenance, healthcare professional, IT, operations, product management, 967 quality control, R&D, Risk and compliance, security, supply chain. Definition Agency worker ‘Regarding agencies / staffing agencies, which of the following best applies to you? Sample By agencies / staffing agencies, we mean a company that employs you and pays you but places you to work in another company.’ Agency worker ‘I found my current job through an agency/staffing agency’ 2,654 Non-agency worker ‘I did not find my current job through an agency/staffing agency’ 1,067 Blue-collar vs White-collar Definition Sample ‘Which of the following best describes your current role?’ Blue-collar ‘Manual labour or skilled trades (e.g., construction, manufacturing, plumbing)’ 111 White-collar ‘Professional, office-based role’ or ‘Administrative or office-based (e.g., clerical, administrative assistant)’ 3,572 Other Respondents who work in service-oriented or caregiving professions, such as nursing, teaching and retail 38 63