Workforce AI is becoming part of the daily routine There has been a significant rise in the numbers of workers who use AI every day: from 31% in 2023 to 48% in 2024. The average time saved per day is one hour although a fifth of users said the technology was saving them as many as two hours a day. Generative AI (tools such as ChatGPT, Time saved per day by using AI Bard/Gemini, Copilot) No 1-15 15-30 40% time mins mins 37% 3% 8% 17% 32% 28% The average 24% 25% 30-45 45-60 1-2 time saved per mins mins hours day by using AI 19% 21% 20% is one hour 6% 8% 3-4 5+ Don’t hours hours know Occasionally Weekly Daily Hourly 5% 1% 4% 2023 2024 Q8: How often do you use GenAIat work? (Base: Those who use AI at work) | Q9: How much time do you save per day using AI? - Mean average calculation 37 (Base: Those who use AI at work)

2024 | Working Through Change - Page 37 2024 | Working Through Change Page 36 Page 38